cancel domain mapping

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  xobye · Member · Mar 31, 2014 at 12:43 am

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  I would like to cancel the domain mapping for xobrittany.com. my domain is set, and I just want to cancel the $13 mapping charge thingy.

  thank you

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 31, 2014 at 7:42 pm

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  I’m seeing that you purchased it, canceled it, then purchased it again.

  Can I double check that you want to cancel it once again?

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  xobye · Member · Mar 31, 2014 at 11:24 pm

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  yes, I want to cancel it again.

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  staff-ozmodiar · Staff · Mar 31, 2014 at 11:47 pm

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  I have canceled the upgrade and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  xobye · Member · Apr 1, 2014 at 5:53 pm

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  I need it back because it canceled my domain now I don’t have my site

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  xobye · Member · Apr 1, 2014 at 5:55 pm

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  never mind I got it back.

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  staff-ozmodiar · Staff · Apr 2, 2014 at 4:27 pm

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  Yes, canceling Domain Mapping will remove the ability to use your xobrittany.com domain with your WordPress.com site.

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  xobye · Member · Apr 3, 2014 at 11:35 pm

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  few more things:
  I am trying to add the disable download plug in but can’t find the installation button, so I’m guessing that is a premium feature.

  I am trying to use the customization feature- I go to customize, click the menu, start customizing once I do, I click that feature “make it live” and it hasn’t been saving. the yellow part says “purchase it or make it live by exiting” except it is not featured live on my blog.

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  staff-ozmodiar · Staff · Apr 4, 2014 at 1:51 am

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  I am trying to add the disable download plug in but can’t find the installation button, so I’m guessing that is a premium feature.

  While plugins are common on self hosted WordPress sites, due to security concerns, they are not available on WordPress.com. There is more info regarding WordPress.com and plugins here:

  Plugins

  Also, for more information on the differences between WordPress.com and self-hosted WordPress sites, please see:

  WordPress.com vs. WordPress.org

  I am trying to use the customization feature- I go to customize, click the menu, start customizing once I do, I click that feature “make it live” and it hasn’t been saving. the yellow part says “purchase it or make it live by exiting” except it is not featured live on my blog.

  Can you be more specific about what particular customization you are trying to do?

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  xobye · Member · Apr 20, 2014 at 4:25 am

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  here is what I am trying to do:

  I have a new theme installed. I want to change the BG and link color, so I went to the customization feature. I start playing around with colors, I find the shades I want, click save, and then I click the save changes, then the “exit” to make it live. I do not see anything. My theme has not changed even though the work is saved.

  I’m guessing I still have to pay to get custom color features set up. All I am trying to do is change the colors not the fonts or anything else.

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  staff-ozmodiar · Staff · Apr 20, 2014 at 5:04 pm

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  Yes, doing that will require the custom design upgrade:

  http://en.support.wordpress.com/custom-design/