Cancel domain name
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Hey, my payment method expired and I would like to cancel my domain name. How can I do that?
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Hi there,
I would be happy to assist you in cancelling your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into canceling the subscription purchase.
For more information on canceling upgrades, please visit our support page:
https://en.support.wordpress.com/domains/faq-renewing-and-canceling/
Let me know if you have any questions.
Thanks!
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hello,
okay I’m on the correct account now I believe.
I have a question though, my account expired and I would like to use this domain with a different host. what is the best way to go about this? -
Hi there,
Thanks for contacting us from the correct account. I can definitely cancel the domain subscription for you.
So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site
https://en.support.wordpress.com/transfer-domain-registration/
For more information on using the domain elsewhere, please see:
https://en.support.wordpress.com/domains/move-domain/
Just wanted to give you a heads up!
Let me know if you want to proceed with the cancellation.
Thanks!
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Hello!
Nevermind, I actually went ahead and transferred the domain. Thank you for your help :) -
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