Cancel e-commerce plan

  • Unknown's avatar
    jinshou2 · Member ·

    Hello, my last site is “jinshous.com”, and I have said that as my company has some problems need to figure out, so we decided to cancel our e-commerce plan, then we want to confirm when will our payment come back? Maybe i need the ensure date.

    Kind regards, thanks

    The site I need help with is jinshou725349117.wpcomstaging.com.

  • staff-totoro · Staff ·

    Hi there,

    I can confirm you have cancelled the eCommerce Plan and issued a refund for NT$17,256.00.

    You can expect to see the funds in your account in the next 10-14 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    Hope this helps!

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