Cancel jetpack auto renew

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  sheilaellison · Member · Mar 7, 2021 at 8:36 pm

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  I have spent two hours looking for some kind of customer support to cancel the auto renewal on my jetpack. Unbelievable there is no contact at all, no phone, no email, just a notice that I’ll be charged $99 in a few days.

  I want this cancelled!!!!! How do I reach a person. Would never ever subscribe to this plugin again, how you can charge $99 a year for the support you offer is absurd.

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  staff-totoro · Staff · Mar 8, 2021 at 12:32 am

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  Hi there,

  Do you see the option to remove it from your account if you go here? https://wordpress.com/me/purchases/www.sheilaellison.com/10093942

  The option should be listed at the bottom of the page, as you see here:

  

  Let us know if you need further assistance or if you have any questions.