Cancel my business account

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  skulptlabfitness · Member · Dec 12, 2018 at 6:32 am

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  How do I cancel my WordPress business account. I never meant for this. Regular account is just fine

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  kokkieh · Staff · Dec 12, 2018 at 1:38 pm

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  Hi there,

  On what site do you wish to cancel a plan? The account you’re using to post here doesn’t own any sites on WordPress.com and has never bought any upgrade plans from us.

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  skulptlabfitness · Member · Dec 12, 2018 at 4:24 pm

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  So, what’s the $300 charge for?

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  kokkieh · Staff · Dec 13, 2018 at 6:21 am

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  $300 is the cost of our Business Plan, but the skulptlabfitness username you’re using to post here in the forums have never purchased that plan from us, and don’t own any sites. If you had, you would see a receipt for that purchase at https://wordpress.com/me/purchases/billing/, and you would see the Business Plan listed at https://wordpress.com/me/purchases/

  To cancel an upgrade you need to be logged in as the username that you used to buy that upgrade.