Cancel payment for £61 British Pounds for WordPress subscription .
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Hi ,
I received a payment invoice for £61 using my card details .For a website that doesn’t exist .
I did explore the idea once . But didn’t follow through with a website design.
Please cancel the subscription as I can not enter the account .
My email is (email visible only to moderators and staff) Julie Newton .I don’t have a site with WordPress.com yet
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If that charge was made by wordpress.com and you don’t know what it is about, check it at https://wpchrg.wordpress.com/. You find on the same a form to contact the Billing Team.
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I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryFinally, as staartmees mentions, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:
Let us know if anything is unclear or you have any further questions.
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