Cancel personal plan
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Why do i get a partial refund if it said the domain was free for a year?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Why do i get a partial refund when i cancel my palm if thr domain is free for the year?
WP.com: Yes
Jetpack: No
Correct account: Yes -
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Hi there!
A domain registration is free for the first year if you keep the plan. If you cancel the plan within the refund period, you’ll get a full refund. But if you cancel after the refund period of the domain registration, you will not get a refund for the domain.
The refund period for a domain registration is 96 hours.
It appears your domain is still within the refund period. If you want, you can still cancel the domain and get a refund of the domain registration cost. We can cancel it for you and issue a refund if you confirm that you’re okay with the following:
- You risk losing the domain permanently if you cancel it.
- It won’t be available for registration elsewhere right away.
- When it does become available, anyone can register the domain, so there’s no guarantee that you’ll be able to register it elsewhere.
We recommend keeping the domain if you wish to use it at all, even elsewhere. If you’re absolutely sure you don’t need the domain anymore, please follow the steps here to cancel the domain or let us know.
I’d also love to learn more about your site requirements. If you still need a website, we’d love to have you build it on WordPress.com. If you need a website fast, I encourage you to check out our website design service to hire our experts to build the website for you.
Feel free to let us know if you have more questions.
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