Cancel purchase

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  innereditor · Member · Jan 26, 2021 at 10:33 pm

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  I just bought the $6.99 per month package but I want to cancel that purchase. I keep going in circles. How can I cancel this purchase that I made a couple of hours ago?

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  staff-totoro · Staff · Jan 27, 2021 at 1:36 am

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  Hi there,

  I do not see any upgrades under your @innereditor WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.