Cancel re-occurring payment on derelict account

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  upsampled · Member · Apr 17, 2017 at 6:52 pm

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  Hi, I set up an external DNS reference on an acquaintance’s blog several years ago. They have not touched their blog for the last two years and I would like to no longer be charged for the external DNS reference. I am currently unable to get a hold of them and would prefer not to deny payment via the credit card company. Can someone take my CC of their derelict account?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 17, 2017 at 6:56 pm

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  What is the URL of the site involved here?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  upsampled · Member · Apr 17, 2017 at 6:59 pm

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  The WordPress URL is: http://theactiveavocado.wordpress.com/

  Thank you!

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  kokkieh · Staff · Apr 18, 2017 at 6:50 am

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  Hi there,

  I’ve sent an email to the address associated with your account as we’ll need to verify some details that cannot be shared in the public forum. Please let me know if you don’t receive it.