Cancel renewal

• 

  mixkammie · Member · Sep 6, 2023 at 6:19 pm

  • Copy link
  • Add topic to favorites

  Cancel renewal and cancel domain

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  mixkammie · Member · Sep 6, 2023 at 6:26 pm

  • Copy link

  This is not my site, yet I just got a renewal notice.

  Please contact me.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

• 

  fstat · Staff · Sep 7, 2023 at 12:59 pm

  • Copy link

  Hi there,

  I’ve reviewed your WordPress.com account, and you have never purchased an upgrade or registered a domain through our platform. To verify this for yourself, you can view your Billing History page.

  Could you provide me with the domain name you’re referring to? This will help me guide you more effectively or point you in the right direction for assistance.