Cancel Subscription

• 

  jessicanalessio · Member · Aug 9, 2017 at 10:23 pm

  • Copy link
  • Add topic to favorites

  I am trying to find a way to contact any member of the WordPress team. I do not want to continue to host my site and need to ensure I don’t want to incur any expenses for an additional year. It is not intuitive on your site to determine billing and have not found a toll free number… Very frustrating.

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Aug 10, 2017 at 9:10 am

  • Copy link

  Hi jessicanalessio,

  We don’t provide phone support but I can help you here.

  I do not want to continue to host my site and need to ensure I don’t want to incur any expenses for an additional year

  There are no upgrades owned by the jessicanalessio account you are logged in to. mrsfitjess.wordpress.com uses the Free plan so there are no charges for that site.

  If you are referring to another site, please paste the full URL into your reply and I’ll be happy to take a look.

  Thanks!