Cancel subscription

• 

  skrussek · Member · Dec 9, 2019 at 2:00 pm

  • Copy link
  • Add topic to favorites

  Hi, I need a subscription cancelled and/or returned from being charge $78.00. The subscription was not supposed to be renewed and I was charged and now I cannot find the dashboard to cancel this subscription whatsoever. The domain is https://mindfulmagiciancoaching.com and fees need to be cancelled and returned immediately please. Thank you!

• 

  staff-doublebassd · Staff · Dec 9, 2019 at 4:48 pm

  • Copy link

  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

• 

  sarahrussek6484 · Member · Dec 10, 2019 at 2:04 pm

  • Copy link

  Hi, this should be the account under the one with the membership that needs cancelling/refunding.

  (email visible only to moderators and staff)

  Thanks!

• 

  staff-zinnia · Staff · Dec 10, 2019 at 2:41 pm

  • Copy link

  Good Morning –

  Yes, you have the right account. I cancelled the plan and refunded the $60 for it. The remaining $18 is for your annual domain registration. Are you planning to use this domain again in the future? Once it expires someone else can purchase and use it.