cancel subscription

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  sakura1org · Member · Feb 15, 2015 at 5:13 pm

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  I love the idea of your site, but I am sorry, please, would you cancel my subscription.

  I am finding the system to be too difficult for me to handle, as I am not a technical person.

  I need help but am finding it very difficult to get in touch. Therefore, please would you cancel my subscription and domain request. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  sakura1org · Member · Feb 16, 2015 at 3:48 am

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  PLEASE CANCEL SUBSCRIPTION. I have sent 5 messages over 10 hours ago. No response yet. I am not pleased with this kind of late response.

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  staff-ozmodiar · Staff · Feb 16, 2015 at 4:00 am

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  I am sorry that WordPress.com did not meet your needs.

  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  sakura1org · Member · Feb 16, 2015 at 12:38 pm

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  Thank you for the response. I received a separate message saying that you were unable to cancel. This is the link:

  https://wordpress.com/my-upgrades?update=unsubproblem

  Please can you try again to cancel?

  Thank you.

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  staff-ozmodiar · Staff · Feb 16, 2015 at 5:13 pm

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  Not to worry. The upgrade is absolutely canceled and the payment refunded. I’m not sure why you got that message, but my view of your account shows that things are correct.

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  sakura1org · Member · Feb 16, 2015 at 7:06 pm

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  Thank you

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  staff-ozmodiar · Staff · Feb 16, 2015 at 7:13 pm

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  Happy to hlp.

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  sakura1org · Member · Feb 17, 2015 at 10:43 am

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  I don’t know why, but it looks like someone re-opened my account. What’s going on? Please close it, and pleaes refund me.

  I don’t understand what’s going on… Pls see link to new email.
  Thanks.

  https://bay179.mail.live.com/?tid=cmkbqkNXu25BGpVgAhWtlriA2&fid=fljunk

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  staff-ozmodiar · Staff · Feb 17, 2015 at 3:57 pm

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  I’m afraid that link goes to your private email. I cannot see it.

  Your account does not have any new activity. You have logged in (obviously to post here), but nothing else has happened.

  I would chalk that email up as just something that got delivered late or a glitch. If you see anything else, please let me know.