Cancel subscription

  • Unknown's avatar
    sophiier88 · Member ·

    Im trying to cancel my subscription but its not letting me i deleted it but I’m still getting the emails saying its going to renew.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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