Cancel upgrade

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  choosingsections · Member · Nov 21, 2016 at 9:43 pm

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  I am trying to delete my WordPress site, mathpoetryblog. It says that in order to do this I need to cancel my premium upgrade. The upgrade in question is the theme Cocoa, which never expires. I do not see an option to cancel this on My Purchases.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 21, 2016 at 10:00 pm

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  Hi there,

  I can assist you in removing the theme upgrade from your account, but it is an indefinite subscription that you can continue to use if you decide to use the site again. I would suggest making the site private so that you can keep the purchased upgrade for the potential future.
  Otherwise, let me know if you want to remove the upgrade permanently and I will take care of that. Thanks!

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  choosingsections · Member · Nov 21, 2016 at 10:01 pm

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  I want to remove the upgrade permanently so I can delete the site.

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  staff-doublebassd · Staff · Nov 21, 2016 at 11:21 pm

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  Alright, I have removed the theme upgrade from your site. Let me know if you have any other questions.

  Thanks!