Cancel website

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  aydannicole · Member · May 6, 2020 at 2:20 pm

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  I didn’t know I signed up for an automatic yearly payment of 125. I thought it was one time. Is there any way to dispute this and refund it and cancel the website? You can see I haven’t even logged on there in a full year. With the corona virus I can’t afford to have random charges taken out of my account right now. Please let me know if you’ll be able to refund or at the very least partially refund. Thank you.

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  staff-ozmodiar · Staff · May 6, 2020 at 8:41 pm

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  I can help you with that! Happy to process the refund.

  However…it appears that you have started the dispute process with your bank/card-company. Once that happens, we no longer have the ability to process a refund on our end of things.

  At this point, it is probably faster for you to check with your bank and ask them about the status of the dispute.