canceled and still charged

  • Unknown's avatar
    hannahfazio · Member ·

    I was refunded because I canceled my subscriptions and requested a refund. I just saw that the charges went through again on my card. Again, I would like a refund.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I can confirm you have cancelled the upgrade and issued a refund for your recent auto-renewal.

    You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    Hope that helps. Please let us know if you have any more questions.

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