canceled Purchase Domain Mapping (liviudumitru.eu)
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Dear Sir/Madam
I didn’t get any refund for my purchase of Domain Mapping (liviudumitru.eu) PayPal ID: [Redacted by staff]The blog I need help with is: (visible only to logged in users)
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Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received.See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there.
I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.
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Note: There is no domain mapping upgrade for http://iviudumitru.eu here at WordPress.com and that URL doesn’t appear to resolve at the moment.
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Hi Liviu,
Sorry for the trouble! It looks like there was an issue with the refund the first time around — I just sent you a full refund for that domain mapping purchase. (Please note it can sometimes take 1-2 weeks for refunds to appear on your bank statement.)
Please let me know if I can do anything more to help with that. :)
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Thank you for your answers. I I guess I’m the unlucky guy with “an issue with the refund”. Hope this time I’ll get them
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