Canceled renewal after 14 days; want refund

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  htashmead · Member · Mar 31, 2025 at 9:14 pm

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  My plan auto-renewed last month, but it doesn’t go into effect for a few days. I’m transferring my service, so I’d like it refunded. However, as I’m trying to cancel WordPress, I’ve canceled my various subscriptions. Now that it’s on the ‘free’ plan (literally as of about 15 minutes ago), it won’t let me talk to anyone. Does anyone have a support email or phone number?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  2020testjj · Member · Apr 1, 2025 at 5:29 pm

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  While I’ve tagged your thread for staff attention, you might want to read this support guide in the meantime https://wordpress.com/support/manage-purchases/cancel-a-purchase/

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  aisajib · Member · Apr 2, 2025 at 4:34 pm

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  Hi there!

  It looks like our team responded to you via email. Could you reply there if you have more questions or need further help?

  Thanks!