Canceling a domain renewal

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  rickoppmane7c025f891 · Member · Nov 1, 2021 at 4:10 pm

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  Hi, I received an email that a domain I own was renewing and it shows the last 4 digits of my debit card. When I follow the link to the WordPress site I can’t find anything related to billing or purchases. How do I cancel this?

  I don’t have a site with WordPress.com yet

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  staff-blorbo · Staff · Nov 1, 2021 at 6:35 pm

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  We have absolutely no history of domains, sites, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  What is the domain name you’re referring to?

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  rickoppmane7c025f891 · Member · Nov 2, 2021 at 1:49 pm

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  rickoppman.com

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  aleone89 · Staff · Nov 2, 2021 at 2:23 pm

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  Hello there,

  Many thanks for that additional information, I can’t see this domain connected to this account.

  Is it possible you have access to multiple WordPress.com accounts with different usernames/emails?

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  roppman · Member · Nov 2, 2021 at 5:26 pm

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  That was it, thank you so much. It was forwarding to my gmail which threw me.