Canceling my account.

  • Unknown's avatar
    arthurchabon · Member ·

    I have been trying for literally two years to cancel an account made in error. I am still being charged. Please help

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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