Canceling my subscription again

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  tmmjtwf6adce96ec · Member · Feb 16, 2021 at 11:09 pm

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  3 years ago I cancelled my subscription to the blog site new life apostolic church. Just this day I got another charge to my account! I have deleted all pertinent information to this site and if you are still charging me you need to pay that back!

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  staff-blorbo · Staff · Feb 16, 2021 at 11:24 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

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  tmmjtwf6adce96ec · Member · Feb 17, 2021 at 12:08 am

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  I have located the charge but as not presented with any other options. What do I do now?

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  staff-totoro · Staff · Feb 17, 2021 at 12:17 am

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  Hi there,

  Did you enter your transaction details into the form here? As long as the info is match for our system, a form will appear to allow you to contact the billing team directly for assistance.

  Because this is our public forums, we are not able to help as it is not recommended to share sensitive payment information here where others can see it.