cancellation

  • Unknown's avatar
    theshoppeonthesquare · Member ·

    I added a site 6 days ago–then immediately the following day cancelled it. My card was charged the $26—Now I am checking the site and it is not showing where I cancelled it and is now saying it is not eligible since the 48 hours has expired. Somewhere there should be documentation where I cancelled within the 48 hour period. I would like the $26 refunded or I will dispute the charge.

    thank you-

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi Tracy,

    I’m sorry for the trouble you had with that refund. I just cancelled that domain for you and issued a full refund. (Please note it can sometimes take up to 10 days for refund to appear on your bank statement.)

    If there is anything more I can do to help, please let me know!

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