Cancellation

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  tavenstrickert · Member · May 10, 2018 at 7:27 pm

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  Hi I was charged $35.88 and if I ever did apply for this website I no longer remember doing so and have not made use of the services in that time if I ever did. I would ideally like to get a refund but at the very least I really want this subscription canceled. Thank you.

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  staff-doublebassd · Staff · May 10, 2018 at 11:24 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!