CANCELLATION

  • Unknown's avatar
    bng2020 · Member ·

    Receipt #(redacted by staff)

    Hello, I did NOT RENEW a WordPress subscription. I cancelled and have not used WordPress for months, yet somehow, I was charged $13.00 on 04/17/2023.

    I DID NOT give authorization for this charge and would like you to refund me immediately. I am also requesting you email me at (email visible only to moderators and staff), a list of all previous charges you made.

    Thank you for your immediate attention to this matter.

    (redacted by staff)

    PS This is all the information I received via email.

    Billed To

    (redacted by staff)
    April 14, 2023

    Order Summary
    (redacted by staff)

    PS I don’t appreciate that you make it so difficult to challenge a charge. No phone or email support is ridiculous.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve canceled the Domain Connection subscription and issued a refund. You can see the refund receipt at https://wordpress.com/me/billing

    For future reference, we have instructions for canceling a purchase and getting a refund at this link.

    Regards

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