Cancellation and refund

  • Unknown's avatar
    alexbanks621 · Member ·

    Hello, I have just been charged for my wordpress account, by to haven’t used it for an extended period of time (almost a year) and have no plans to continue use. I would ask that this subscription be cancelled and refunded please as I have not utilized any of the benefits of this package. Thanks and look forward to receiving a reply soon

    Alex banks

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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