Cancellation and refund

  • Unknown's avatar
    lvfreshstartservicellc · Member ·

    Hi, I’d like to cancel my account and get a refund, please.

  • kokkieh · Staff ·

    Hi there,

    The WordPress.com account you’re using to post here was only created two days ago, doesn’t own any sites, and has never bought anything from us.

    For what upgrade, and on what site, would you like a refund? I’ll need you to log in as the account that owns the site and upgrades in question in order to help you with this.

    If you’re not sure what the site address is, please search for a recent charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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