Cancellation refund

  • Unknown's avatar
    ns2ce567ef73ebb · Member ·

    Hello,
    I canceled the upgrade on 4-Apr but haven’t received the money.

    My blog – https://blogyouq.wordpress.com

    Thank you

    Naveen

  • staff-ozmodiar · Staff ·

    Howdy,

    Yes, I’m seeing a refund as having been processed on 2021-04-04 . So you should be all set. Please keep in mind that while many refunds show up withing 24-48 hours, it is not unusual for them to take up to 7-10 days. And in rare cases, typically with non USA banks, even longer.

    Also, sometimes when a purchase and refund are made on the same day (as in your situation), banks do not actually process a refund, they simply cancel out the original charge before it actually goes through. You will need to check your bank statements or contact your financial institution to verify if that is what happened here.

    Let us know if anything is unclear or you have any further questions.

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