Cancelled Domain

  • Unknown's avatar

    If there was a way for me to attach my screenshot, you would CLEARLY see that I cancelled recoveryinbalance.com domain on June 6 of 2016. Today, I receive an email telling me that my domain is set to be renewed and my card will be charged. Imagine that.
    Email me at (email visible only to moderators and staff) in order for me to send you the screenshot of the receipt displayed on my computer where wordpress informed me in English that not only was the domain recoveryinbalance.com was removed from my account but that my card deleted successfully.
    Exactly HOW is my deleted card information to be charged on an account I deleted almost 2 full months ago?
    Please resolve this unbelievable issue. It is either incredibly​ sloppy or deceitful at best.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I checked your account, and you are right – you inactivated recoveryinbalance.com back on 6/5 and our system removed the domain from under your account. So, no worries, you will not get charged.

    However, I am not sure as to why you were sent that reminder email, and for that, we apologize for the confusion. You can disregard it.

    I will look into this to see what happened, but let me know if you do receive another reminder email.

    Thank you!

  • Unknown's avatar

    I will and I thank you for taking care of this for me. Best Wishes Always.

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