Cancelled domain plan but now site can’t be reached

  • Unknown's avatar
    emilykilner · Member ·

    Hello,

    I recently cancelled my personal .blog domain. However, the old domain will now not direct and an error message comes up when the old domain is typed into the search bar (it directs to the one I have cancelled and says it can’t be reached) please help!

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Please clear your browser cache.

    Your browser is most likely still “remembering” the redirect we had in place from your free address to the paid .blog domain. Clearing the cache will force it to check if the domain is now set up differently.

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