Cancelled my plan but still charged

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  gwrferaldogs · Member · Sep 17, 2021 at 6:05 pm

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  I am trying to contact WordPress Support or Billing. I cancelled my account last month but was still charged. I am not even using the software.

  Will someone in Billing please contact me.

  Mark Johnson
  Dog Capture and Care

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  staff-blorbo · Staff · Sep 17, 2021 at 6:17 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com