cancelled order

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  mypaleolifeweb · Member · Apr 10, 2017 at 12:29 pm

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  I cancelled my order and I don’t see the refund in my bank account yet.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Apr 10, 2017 at 1:07 pm

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  It looks like you only set up the account a couple of days ago. https://en.support.wordpress.com/refunds/
  This support doc says:-
  “How will you refund my payment?
  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements”.

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  gemmacevans · Member · Apr 11, 2017 at 10:37 am

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  Hi there,

  Your plan was fully refunded on 2017-04-06. Refunds usually take about a week to process and show up on your statement.

  You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you have any questions.