Cancelling auto renewal

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  janelle168680261 · Member · May 29, 2018 at 5:53 pm

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  Asking for return of payment that just went through

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  staff-doublebassd · Staff · May 29, 2018 at 8:48 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!