Cancelling my subscription

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  bryttne · Member · Oct 23, 2016 at 11:34 am

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  I’m trying to cancel my subsrcription and in doing that I’m told to go to the Manage Purchase side. The only option I see there is how to upgrade and nothing about cancelling.
  What to do?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 25, 2016 at 4:22 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.