Cancelling premium service

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  lizpruett · Member · Sep 17, 2017 at 6:05 pm

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  I’m trying to cancel my premium service for pskeepreading.wordpress.com. When I go under ‘manage purchases’ it says that I have not created an account yet.

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  gemmacevans · Member · Sep 17, 2017 at 11:33 pm

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  Hi lizpruett,

  When I go under ‘manage purchases’ it says that I have not created an account yet.

  The account you are logged in to doesn’t own any upgrades for pskeepreading.wordpress.com. Please login as allisonandliz or ask them to cancel the plan from their Manage Purchases page.

  Let me know how you get on.

  Thanks!