Cancelling Upgrade

  • Unknown's avatar
    maryperacca · Member ·

    I think I cancelled the $99.00 upgrade that I mistakenly signed up for but I don’t see any credit on my credit card nor did I get any email confirming that it was cancelled. Please let me know how to resolve this. There is no link on your webpage that leads me to an account that I could see.

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there, I’ve gone ahead and cancelled the Premium upgrade for you. Upgrades can be cancelled and refunded by their owners within 30 days after purchase. Since your Premium upgrade was purchased several months ago it wasn’t possible for you to cancel it at your end and it isn’t possible to issue a refund.

    If I can help with anything else, please let me know.

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