Cannot access dashboard

  • Unknown's avatar
    foundationrevival · Member ·

    I have received the following message:There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Also I cannot access my site admin email inbox

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Your site at foundationrevival.org is using the WordPress.org software and is hosted by iPage. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    Your site is loading fine for me. But if you’re still having trouble with either viewing or logging into the site, please contact iPage support. As your site is hosted by them, only they can help you with this.

    You can also post on the WordPress.org support forum for general guidelines here: https://wordpress.org/support/forums

    Also I cannot access my site admin email inbox

    Do you know who your email service provider is? You’d want to contact your email service provider for help with this as this would generally be outside of your WordPress site. If you’re not sure, please ask iPage support.

    Regards

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