Cannot access my account

  • Unknown's avatar
    amberhaggerty05 · Member ·

    Hi, I lost my site and am trying to get everything up and running.

    I cannot login to WordPress–every time I try, it tells me that my email and username don’t exist (even though I’m separately logged in in another tab).

    When my site went down, it redirected my URL to a place where anyone can create an account. My boyfriend saw this and made an account to be sure that no one would try to steal my URL, but now I’m guessing the problem is that it redirected my site to him?

    Can you help me? How can I reclaim my account?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help you as your is hosted by Bluehost. You must contact their support to solve this problem.

  • The topic ‘Cannot access my account’ is closed to new replies.