Cannot access my site

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  darkbluemoss · Member · Jun 17, 2017 at 4:07 pm

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  I have a website from 2012 that I need to delete. The address is https://therapyinprague.wordpress.com/.
  I cannot access this site. How do I delete it?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 19, 2017 at 8:08 pm

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  Hi there,

  If you aren’t able to provide an email from the email address with which the blog was registered, a PayPal transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.

  We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

  However, if there’s personal information on your blog, I would be happy to set it to private for you so search engines and users can’t access it – just let me know.

  Let me know if you have any other questions

  Thanks,

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  darkbluemoss · Member · Jun 20, 2017 at 5:51 am

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  Hello, yes could you please set it to private? My email adress is on the blog. It’s personal information.

  Thank you in advance.

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  staff-doublebassd · Staff · Jun 20, 2017 at 7:10 am

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  Hi there,

  I have set the site to private. Please let me know if you have any questions.

  Thanks!