Cannot access my site

• 

  flizizen · Member · Jan 11, 2019 at 9:27 am

  • Copy link
  • Add topic to favorites

  Hi,

  I accidentaly removed my site and then got it restored. The site is now online. However, despite me being the only owner/adminisrator/creator, I cannot manage the site anymore. I do not have access and when trying to access the site, I get the message that I do not have a site and a question if I would like to create one.

• 

  staartmees · Member · Jan 11, 2019 at 9:37 am

  • Copy link

  This account is only 21 hours old and has no account connected to it. before we can help you we need to know the URL of your site.

• 

  flizizen · Member · Jan 11, 2019 at 9:40 am

  • Copy link

  Hi yes i just created both yesterday.

  koniakowski.wordpress.com

• 

  flizizen · Member · Jan 11, 2019 at 9:54 am

  • Copy link

  I think that that is the problem. I was told that the owner would be able to edit the site, but I am the owner and cannot edit the site. The site is koniakowski.wordpress.com.

  What difference does it make if my account is 21hrs old? Does that mean I cannot have it back?

• 

  justjennifer · Member · Jan 11, 2019 at 11:01 am

  • Copy link

  Hi there @flizizen, For further assistance with this problem, it would probably be best to reply to the email you received from WordPressdotcom following reinstatement of your deleted site.

  Let us know how that goes.

• 

  flizizen · Member · Jan 11, 2019 at 3:17 pm

  • Copy link

  Hi,
  I got help from the support. Thank you for your answers!