Cannot access my site

• 

  arora09dhruv · Member · Feb 16, 2020 at 9:26 am

  • Copy link
  • Add topic to favorites

  I cannot access my website. When I try, it shows the page Access denied.

• 

  staartmees · Member · Feb 16, 2020 at 9:34 am

  • Copy link

  What is the URL of your site?

• 

  arora09dhruv · Member · Feb 16, 2020 at 9:43 am

  • Copy link

  http://www.alrightlife.com

• 

  staartmees · Member · Feb 16, 2020 at 9:45 am

  • Copy link

  You are in the wrong forum as your site uses the open source wordpress.org. Their support is at https://wordpress.org/support/forums/.

• 

  arora09dhruv · Member · Feb 16, 2020 at 9:46 am

  • Copy link

  and I can’t even reach my wordpress dashboard. It says “This site can’t be reached.

• 

  supernovia · Staff · Feb 19, 2020 at 6:28 pm

  • Copy link

  Hi @arora09dhruv, we’ve split off the other user’s posts since they aren’t related to your issue.

  I can see your site is live at http://alrightlife.com/ , however there is nothing on it. We aren’t able to help much with this because we are not your hosting provider, but your provider, Bluehost, likely can help you get a backup. Then you’ll want to ensure your site is secure.

  Homepage

• 

  supernovia · Staff · Feb 19, 2020 at 6:28 pm

  • Copy link

  Also, going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Cheers!