Cannot access site

  • Unknown's avatar
    momentsjourney · Member ·

    I tried to check my stats for my site and noticed that my website was down. I didn’t receive a notification for this and I’m not sure how to fix it. I tried to debug, but it’s not letting me — an error code pops up instead. Does anyone know how to fix this? It’s my first time owning a website so I’m not sure what I need to do.

  • fstat · Staff ·

    Hi there,

    If you’re referring to inspiremomentsjourney.com, then your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Cannot access site’ is closed to new replies.