Cannot access some of the widgets anymore after an update
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Hi, I haven’t used WordPress for a while so I’m trying to familiarize myself with it again. I was asked to fix this website but the last one updated this placed the long wall of texts in widgets. I once had access to those widgets but when I updated my WordPress to 5.8.1 I can’t seem to locate that particular widget anymore. Can anyone help me with this?
Site: http://www.philcancer.org.ph/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with iPage.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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