Cannot access website admin

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  callister01 · Member · Jan 17, 2021 at 12:21 pm

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  Hi there, I’ve been having a lot of trouble trying to understand how I can log into my website – http://www.timcallister.com/wp-admin/ which is displaying the error message I’ve pasted down below. I’m afraid I haven’t been able to understand what exactly this means. Any help would be much appreciated.

  Thanks,
  Tim

  ‘Warning: Use of undefined constant WP_CONTENT_DIR – assumed ‘WP_CONTENT_DIR’ (this will throw an Error in a future version of PHP) in /home2/jcallist/timcallister.com/wp-includes/load.php on line 136

  Fatal error: Uncaught Error: Call to undefined function _deprecated_file() in /home2/jcallist/timcallister.com/wp-includes/locale.php:11 Stack trace: #0 /home2/jcallist/timcallister.com/wp-includes/load.php(870): require_once() #1 /home2/jcallist/timcallister.com/wp-includes/load.php(137): wp_load_translations_early() #2 /home2/jcallist/timcallister.com/wp-settings.php(37): wp_check_php_mysql_versions() #3 /home2/jcallist/timcallister.com/wp-config.php(89): require_once(‘/home2/jcallist…’) #4 /home2/jcallist/timcallister.com/wp-load.php(37): require_once(‘/home2/jcallist…’) #5 /home2/jcallist/timcallister.com/wp-admin/admin.php(34): require_once(‘/home2/jcallist…’) #6 /home2/jcallist/timcallister.com/wp-admin/index.php(10): require_once(‘/home2/jcallist…’) #7 {main} thrown in /home2/jcallist/timcallister.com/wp-includes/locale.php on line 11

  Deprecated: Directive ‘allow_url_include’ is deprecated in Unknown on line 0′

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  staff-totoro · Staff · Jan 18, 2021 at 1:58 am

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  Hi there,

  The site timcallister.com appears to be a self-hosted WordPress (also called “.org”) site hosted on NAMECHEAP Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/timcallister.com+dns

  To clarify, we are not the only providers of WordPress sites, and NAMECHEAP also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!

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  callister01 · Member · Jan 22, 2021 at 5:49 pm

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  Thanks for your response Jerry, that makes much more sense now!