Cannot Access WordPress to make changes to my site

  • Unknown's avatar
    andrewkoulouris · Member ·

    Hi team,

    I needed to access wordpress to get into my site to make some changes. I clicked on the link that was supplied when i set the account up however got taken to a page with a 404 error.

    I suspect that my webhost might have cut me off as my credit card was compromised a couple of weeks ago and I had to get a new card however i didnt receive any communication from saying I had missed payment.

    Can you help?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-doublebassd · Staff ·

    Hi there,

    What is the address of the site you are referring to?

    Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to provide direct assistance because we do not have direct access to any site hosted outside of WordPress.com. You’ll want to seek assistance in the dotorg forums:

    https://wordpress.org/support/forums/

  • The topic ‘Cannot Access WordPress to make changes to my site’ is closed to new replies.