cannot acess my dashboard

  • Unknown's avatar
    colourmonkey1 · Member ·

    hi I have trouble I changed the name of the site by mistake colourmonkey I had changed it by mistake to colourmonkeye and now I cannot access the dachboard could you please help I also have jetpak

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    We’re not able to help with this, as your site is not on our servers and we don’t have any access to it. Jetpack allows you to edit your content via your WordPress.com account, but it doesn’t give us access to your WP-Admin dashboard or your hosting control panel.

    If you changed the domain in Settings ->General in your WP-Admin dashboard, you’ll need to log into your hosting control panel to fix this. Your hosting provider’s support should be able to help you with that.

    And just for future reference, you can find the correct steps for changing the domain on a self-hosted WordPress site here:

    https://codex.wordpress.org/Changing_The_Site_URL

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