cannot add new story to my blog and cannot assign it to any category

  • Unknown's avatar

    I have been fighting with adding a new story to my blog. Unfortunately I wrote it twice, at the moment of clicking publish it, nothing happened. I could not save it, could not see it before publishing. I was hoping that in the morning there will be a draft saved somewhere but there wasnt. I also cannot assign my new blog entry into an existing category, there is only an option of creating a new category. SO I tried to create a new one, and it did not work also. I thought elementor might be a problem as it was newly installed so I switched it off but nothing changed. Please help me asap.

    Site: kreatywnykolektyw.pl.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    Hi there,

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

  • The topic ‘cannot add new story to my blog and cannot assign it to any category’ is closed to new replies.