Cannot cancel my subscription

• 

  jkel2578 · Member · Mar 12, 2024 at 11:26 pm

  • Copy link
  • Add topic to favorites

  I am trying to cancel my subscription. I have emailed several times and the support team repeatedly send me back to my account which is not working properly. My last email was snet on February 12 asking again to cancel my subscription but I have just been charged for the year. Has anyone had success in contacting support and getting a serious response?

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Mar 13, 2024 at 10:35 am

  • Copy link

  Hi there,

  I noticed that you’ve already opened a support ticket regarding this issue, and we’ve sent you a response. To avoid any confusion and to get the most accurate assistance, please follow up on the ticket.