cannot change facebook pixel

• 

  lydianatika · Member · Sep 11, 2022 at 6:35 am

  • Copy link
  • Add topic to favorites

  I already created new Facebook pixel and I want to replace it into my WordPress. however there is not button to change it.

  Please help me to change the pixel inside my wordpress

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-totoro · Staff · Sep 11, 2022 at 9:36 pm

  • Copy link

  Hi there,

  I do not see any sites under your @lydianatika WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

• 

  lydianatika · Member · Sep 13, 2022 at 7:30 am

  • Copy link

  im using lydianatika.com

• 

  aleone89 · Staff · Sep 13, 2022 at 11:08 am

  • Copy link

  Hello there,

  This site is not hosted with WordPress.com so we are unable to help with this site.

  A Facebook pixel would usually be placed into the code view of the site, this could either be either in the header file or via a snippets plugin.

  I hope this helps to point you in the right direction.