Cannot change my email

  • Unknown's avatar
    mmehachey · Member ·

    I need to change my email but it is connected to an account I created trying to sign into this account.

  • kokkieh · Staff ·

    Hi there,

    If the email you want to use is attached to another account, you’ll first have to change the email on that other account, to make the address available again for use with this one.

    If you’ve deleted the account you created in error, please reply to the account closure email we sent you and ask that we manually delete the email address from the account. Else it will only be deleted and become available again after 30 days.

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